REFUND POLICY

 

Order cancelation & refunds:

If you wish to cancel your order, contact DR DHT within 24 hours of placing your order, OR before it is shipped out. Once it has shipped, we can not process a refund.

General Refunds:

Refunds are given on a case-by-case basis. Contact DR DHT if you believe you should be refunded. 

Order not received:

Contact DR DHT if you did not receive your order. We can then resend it, or resend it using a different shipper such as UPS or FedEx.

Order arrived broken:

With glass bottles, and how some USPS workers treat packages, occasionally they arrive broken. Contact DR DHT and send a photo so we can send you a replacement asap.


Refund abuse will not be tolerated.