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Order cancelation & refunds:
If you wish to cancel your order, contact DR DHT within 24 hours of placing your order, OR before it is shipped out. Once it has shipped, we can not process a refund.
Refunds are given on a case-by-case basis. Contact DR DHT if you believe you should be refunded.
Order not received:
Contact DR DHT if you did not receive your order. We can then resend it, or resend it using a different shipper such as UPS or FedEx.
Order arrived broken:
With glass bottles, and how some USPS workers treat packages, occasionally they arrive broken. Contact DR DHT and send a photo so we can send you a replacement asap.
Refund abuse will not be tolerated.
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